▪ Patrol all areas of the property including outside parking lots on a regular basis.
▪ Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
▪ Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
▪ Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
▪ Complete the necessary security forms to document losses of property or personal injury to guest or associate.
▪ Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
▪ Conduct investigations of security incidents.
▪ Enforce the 'No Solicitation Policy' of the property.
Requirements
▪ High school education or equivalent experience.
▪ Minimum two years prior experience in loss prevention.
▪ Current CPR and First Aid certification
▪ Good communication skills
▪ Ability to recognize drug and alcohol abuse
▪ Ability to communicate through a portable radio
▪ May require a second language
▪ Excellent hearing required
▪ Excellent vision required
▪ Excellent speech communication skills
▪ Excellent comprehension and literacy required to complete reports, logs.