RCM Insurance Coordinator

Sage Dental

. Insurance Coordination and Accounts Receivable for multiple remote dental locations .

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Insurance Coordination and Accounts Receivable for multiple remote dental locations
Responsible for processing appeals to insurance companies
Processes all insurance billing, posting payments and claim estimates for multiple assigned dental practices
Coordinates and processes payments from insurance carriers and troubleshoots any issues related to these payments
Ensures coordination of benefits is accurate and considered as part of the financial planning
Serves as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship
Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations
Achieves revenue goals by effectively managing collections and receivables, specialty, insurance billing and all accounts receivables follow up
Processes all forms of insurance payments
Assists designated offices with appropriate payment and insurance processes
Responsible for accounts receivables to include, sending of billing statements, aging reports, and collections
Ensure proper fee schedules are paid out
Guidance from Senior Director of RCM & assigned insurance carriers
Responsible for running reports from reporting system (SageNet) for accuracy of collecting, processing outstanding aging claims
Other duties as required
Recognize and report discrepancies to Supervisors and Management
Communicate with customers via phone and email to help gather missing details and support documentation

Requirements

What you’ll need

2 years dental insurance/billing experience is required (Certification Preferred)
Experience in reviewing x-rays
Knowledge in dental coding and medical terminology
2 years of use of Dentrix dental software (preferred)
Accuracy and organization are a must
Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers
Proficiency with Microsoft Office products, including Word, Excel, and Outlook required
Strong written and verbal communication skills
Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service
Ability to maintain composure when facing change or working under pressure
Ability to establish and maintain positive working relationships

Benefits

Comp & perks

Access to cutting-edge technology and professional development resources
Competitive compensation and benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance billingaccounts receivabledental codingmedical terminologycollections managementclaims processingfinancial planningreporting accuracypayment processingaging reports

Soft Skills

interpersonal skillscommunication skillsorganizational skillsattention to detailmulti-taskingcustomer servicerelationship buildingcomposure under pressureproblem-solvingtime management

Certifications

dental insurance certification