Lead Learning Designer – Product Adoption
Saga
full-time
Posted on:
Location Type: Remote
Location: Netherlands
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Job Level
About the role
- Design the adoption paths and ecosystem that turns Saga’s AI into everyday legal work
- Translate complex legal and technical capabilities into clear, practical ways of working that make sense in real practice
- Move easily between thinking and doing, from mapping how lawyers learn to work with AI to designing content or in-product guidance
- Build everything to strengthen lawyers' adoption over time, making user adoption the core work
Requirements
- Experience working in a software or product environment, closely connected to product and engineering teams
- Hands on experience improving user adoption, onboarding or enablement as part of a product’s lifecycle
- A builder mindset. You design, create and ship learning or enablement assets yourself, from concept to iteration
- Comfort shaping in product guidance, learning flows or usage moments together with expert legal engineers
- Experience translating complex concepts into clear, practical ways of working for professional users
- The ability to learn from real usage and feedback and turn insights into concrete improvements
- Clear, direct communication and the confidence to work with legal experts, product teams and clients as a peer
- Fluency in English. Other languages are a plus
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
user adoptiononboardingenablementproduct lifecyclelearning flowsproduct guidanceiterationconcept designfeedback analysisinsight implementation
Soft Skills
clear communicationdirect communicationcollaborationconfidencebuilder mindsetadaptabilityproblem-solvinguser-centric thinkingpeer engagementlearning agility