Saga

Lead Learning Designer – Product Adoption

Saga

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Europe

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Job Level

Senior

About the role

  • In this role, you design how Saga’s legal and AI expertise is applied in everyday lawyering.
  • You sit where product, workflow and behaviour meet, and you take responsibility for turning powerful AI into something lawyers work with every day.
  • You operate in a forward deployed way, close to clients and close to our product teams, shaping enablement and workflow changes where things either click or break.
  • You translate complex legal and technical capabilities into clear, practical ways of working that make sense in real practice.
  • You move easily between thinking and doing. One day you are mapping how lawyers learn to work with AI in their daily practice. The next you are designing content or in-product guidance that supports their change and help lawyers apply Saga’s expertise in real cases and real workflows.
  • Everything you build is designed to strengthen the lawyers' adoption over time. User adoption is not an afterthought in this role. It is the work.

Requirements

  • Experience working in a software or product environment, closely connected to product and engineering teams
  • Hands on experience improving user adoption, onboarding or enablement as part of a product’s lifecycle
  • A builder mindset. You design, create and ship learning or enablement assets yourself, from concept to iteration
  • Comfort shaping in product guidance, learning flows or usage moments together with expert legal engineers
  • Experience translating complex concepts into clear, practical ways of working for professional users
  • The ability to learn from real usage and feedback and turn insights into concrete improvements
  • Clear, direct communication and the confidence to work with legal experts, product teams and clients as a peer
  • Fluency in English. Other languages are a plus
Benefits
  • 20 paid vacation days
  • 8% holiday allowance
  • budget for conferences, courses, and certifications
  • Annual learning budget for conferences, courses, and certifications
  • Autonomy to build and experiment, with direct impact on company strategy and client success
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user adoptiononboardingenablementproduct lifecyclelearning flowsproduct guidanceiterationconcept designfeedback analysisinsight implementation
Soft Skills
clear communicationdirect communicationcollaborationconfidencebuilder mindsetadaptabilityproblem-solvingtranslating complex conceptsclient engagementpeer interaction