ERP Administrator
Safran
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $97,500 - $117,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AzureERP
About the role
- Lead ERP-related projects, including system upgrades, module implementations, and process improvements from initiation to completion
- Utilize project management tools like Jira to track project progress, assign tasks, and communicate with stakeholders
- Collaborate with IT, developers, and end-users to ensure technical solutions meet business needs and system requirements
- Regularly update stakeholders on status of requests, ongoing projects, and potential risks or delays
- Plan and execute tasks to meet deadlines and adapt to shifting priorities
- Prepare and present project reports and documentation to senior management and stakeholders
- Administer, maintain, and support the Dynamics 365 F&O system ensuring smooth day-to-day operations
- Handle incoming requests from stakeholders through the help desk system and ensure timely resolution
- Act as liaison between internal teams, Dynamics D365 resources, and external consultants
- Address Level 1 tickets (permissions, access issues, operational tasks) within Dynamics D365 F&O
- Manage code deployments across multiple instances of Dynamics D365 F&O in collaboration with external suppliers
- Translate stakeholder needs into system specifications for Dynamics 365 F&O
- Provide training and create user documentation for new system features and processes
- Provide technical support and troubleshooting for Dynamics 365 F&O and address user concerns
- Monitor and maintain system performance and proactively resolve issues to minimize downtime
- Ensure data integrity, security, and compliance within the ERP system and integrations
- Stay informed of industry trends and advancements in ERP systems, Azure services, and relevant technologies
- Periodically provide IS administrative help with other tools related to ERP (Trello, legacy ERP, etc.)
Requirements
- Bachelor’s Degree in a related field or equivalent experience
- 5+ years of experience in ERP system administration, specifically with Dynamics 365 F&O
- 2-5 years of experience in Dynamics 365 Supply Chain Management Module
- Experience managing ERP-related projects, including upgrades and integrations
- Proficiency in Dynamics 365 F&O system administration, including security, permissions, and troubleshooting
- Basic knowledge of Azure services and Azure DevOps
- Familiarity with Microsoft Office, including Power BI for reporting and analysis
- Project management skills, including experience with Jira and Trello
- Excellent troubleshooting, communication, and collaboration skills to work with various stakeholders, IT, and external consultants