Business Operations

• Assist in mapping, documenting, and analyzing existing business processes, primarily within Sales Operations and Demand Planning
• Support continuous improvement initiatives by identifying inefficiencies and proposing solutions to streamline workflows
• Collect and analyze process performance data; assist in building dashboards and reports for management
• Participate in cross-functional meetings to gather requirements, identify process gaps, and support project implementations
• Collaborate with stakeholders to develop and update standard operating procedures (SOPs)
• Assist in monitoring the implementation of process changes and measuring their impact on key performance indicators (KPIs)
• Support change management efforts, including developing training documentation and communication plans
• Work with business systems and tools to automate repetitive tasks whenever possible

Business Process Project Manager I

Manager, Business Operations

Business Operations

Senior Associate, Provider Business Operations

Finance, BizOps, Strategy

Head of Business Operations