Director of Service and Delivery
Cozzini Bros.
Director, Quality
Safran
full-time
Posted on:
Location Type: Hybrid
Location: Brea • California • 🇺🇸 United States
Visit company websiteSalary
💰 $137,300 - $164,800 per year
Job Level
Lead
About the role
- Manage oversight on all compliance related activities concerning regulatory and industry standards such as FAA, EASA, ISO, OSHA, etc.
- Direct customer facing liaison on multiple topics; including configuration, documentation, maintenance, regulatory requirements, non-conforming products, and general support
- Troubleshoot system, LRUs, cabling and etc. to resolve reported issues and concerns
- Support an environment conducive to the successful support of IFE/avionic equipment
- Work with internal teams, customers and partners/vendors to resolve installation and field related issues and concerns
- Lead suppliers related issues and concerns to ensure product maintenance and reliability
- Review and approve the implementation of Quality and Technical plans that support the Operations Master Plan
- Lead the Material Review Board process and ensure a less than a week turn around.
- Support the New Product Return process
- Lead the Non-Conforming Products process between Customers, Suppliers and internally
- Support the New Product Introduction and Transfer of Work processes
- Train and provide coaching and mentoring as needed. Specific focus on Root Cause and Corrective Actions (RCCA), Continuous improvement and 8D
- Lead the FAI / APQP deployment plan at SPI and its suppliers
Requirements
- Bachelor’s Degree in Industrial Engineering
- 10+ years of experience working in a similar role
- 8+ years or more related experience with continuous improvement
- 7+ years of experience working in a Management role
- Strong Problem-Solving skills (8D, RCCA)
- Kanban (pull system) experience preferred
- Certified Six Sigma and lean enterprise methodology preferred
- Excellent communication, organizational, and project management skills with the ability to interface with all levels of management
- Advanced computer experience to include Microsoft Word, Excel, PowerPoint, Visio and Outlook
- Previous experience in a manufacturing or distribution environment
Benefits
- A home allowance to elevate your home workspace
- Discretionary bonus program
- Future financial security with a 401(k) program with company match
- Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
- Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliance managementtroubleshootingroot cause analysiscorrective actionscontinuous improvement8D methodologyKanbanquality assurancetechnical planningmaterial review board
Soft skills
problem-solvingcommunicationorganizational skillsproject managementleadershipmentoringcustomer liaisonteam collaborationcoachinginterpersonal skills
Certifications
Bachelor's Degree in Industrial EngineeringCertified Six SigmaLean enterprise methodology
