Senior UX/Visual Designer
Neo4j
Neo4j
Director of Digital Design – UX
Saffire, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
CloudMagento
About the role
- Define and drive the overall digital design and UX vision
- Align creative and UX strategies with capabilities, limitations, and eCommerce best practices.
- Collaborate closely with directors of development, eCommerce trading to ensure cohesive project delivery.
- Lead, mentor, and grow a team of UX designers
- Set standards for design quality, consistency, and innovation across all projects.
- Oversee team resourcing and project prioritization.
- Guide the creation of wireframes, prototypes, user journeys, and high-fidelity designs
- Ensure mobile-first, accessible, and conversion-optimized experiences
- Provide creative direction on branding, art direction, and visual storytelling for storefronts
- Present design concepts and UX strategies to clients and internal stakeholders
- Act as a senior point of contact for key client design discussions
- Optimize design processes, systems, and tools to streamline delivery.
- Implement efficient design handoff processes to development teams, ensuring accuracy and alignment
Requirements
- Bachelor’s degree in design, Human Computer Interaction (HCI), Digital Media, or related field (master’s degree preferred but not essential).
- Experience designing for performance conversion rate optimization (CRO), A/B testing, and accessibility (ADA/WCAG compliance)
- 8+ years of professional experience in digital design and UX, with at least 3–4 years in a leadership or director-level role.
- Proven track record of leading design teams in a digital agency or eCommerce environment.
- Strong portfolio demonstrating successful delivery of design systems, user experiences, and commercial outcomes across responsive web, mobile, and campaign creative.
- Experience working in Agile and sprint-based project delivery models.
- Hands-on experience with eCommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) is highly advantageous.
Benefits
- medical, dental, vision, life and disability insurance
- paid vacation
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital designUX designconversion rate optimizationA/B testingaccessibilitywireframingprototypinguser journey mappinghigh-fidelity designdesign systems
Soft skills
leadershipmentoringcollaborationcreative directionpresentation skillsproject prioritizationdesign quality assuranceinnovationcommunicationteam management
