Saffire, LLC

Catering – Special Events Coordinator

Saffire, LLC

part-time

Posted on:

Location Type: Office

Location: New Orleans • Louisiana • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The Catering / Special Events Coordinator is responsible for accurately servicing all catering food/beverage orders, organizing/maintaining all guest information and assisting all event day operations as needed.
  • Proactively solicit new business by making daily cold calls, in person sales drops, engaging in other client prospecting in order to increase the size of the organizations client database.
  • Responding to all catering inquiries in a timely manner.
  • Creatively find ways to stay within the designated budget per event while meeting guests’ needs.
  • Ensure billing accuracy and conduct bill review with the client prior to processing final invoice.
  • Excellent verbal and written communication skills to liaise with clients, vendors and team members.
  • Obtain feedback from clients following each special event and analyze client satisfaction and organizational performance.
  • Fulfill opening and closing duties as dictated by management.
  • Must organize and accurately place orders in Toast for all guest orders to ensure proper execution of events.
  • Effectively communicate with General Manager and the Culinary Team to ensure all applicable information is conveyed.
  • Proactively upsells food/beverage offerings.
  • Work as a team with fellow associates and other service departments within the Food Hall.
  • Perform and successfully complete tasks assigned by management in addition to daily tasks.
  • Menu design, event set up and break down.
  • Assisting with event/daily operations as needed.
  • Ensures all payments are received and responsible for reaching out to guests with outstanding balances.

Requirements

  • Must be at least 18 years old
  • Be willing to work hours that vary according to the event schedule
  • Able to work at a fast pace
  • Organization and effective communication skills required
Benefits
  • Must maintain a friendly, positive attitude and a professional demeanor at all times
  • Must maintain a friendly and accommodating demeanor while building relationships.
  • Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
catering managementevent coordinationmenu designbilling accuracyorder placementclient feedback analysisupsellingevent setupevent breakdown
Soft skills
communicationorganizationteamworkclient relationship managementproblem-solvingtime managementadaptabilitycustomer serviceattention to detail