Technical Architect

SafetyCulture

Technical Architect at SafetyCulture collaborating with Account Executives to secure high-value deals. Leading technical discovery and architecting solutions for enterprise ecosystems.

Posted 5/26/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPTableau

About the role

Key responsibilities & impact

Lead structured technical discovery on strategic opportunities, uncovering the business impact behind requirements and translating customer pain into targeted SafetyCulture capabilities
Partner with Account Executives from early in the sales cycle to shape deal strategy and map the customer's technology landscape
Design scalable, secure solution architectures across identity and access management (SSO, SCIM), system integrations (APIs, ERP, middleware), and data architecture
Build custom integration prototypes and proof-of-concept demos that turn complex technical requirements into compelling proof of SafetyCulture's fit
Proactively surface and mitigate technical blockers, integration risks, and security considerations before they become deal-breakers
Own a clean handoff to post-sales teams, transferring validated solution context so Customer Success Engineers can hit the ground running
Build trusted relationships with senior IT leaders and technical decision-makers at enterprise prospects
Work closely with implementation partners and agencies to extend SafetyCulture's technical reach
Feed customer insight back to Product and Engineering, and contribute to reusable team assets like playbooks, integration demos, and AI-powered tooling

Requirements

What you’ll need

Proven experience in a pre-sales, solutions engineering, or technical architect role within a SaaS or enterprise software environment
Practical knowledge of enterprise integration patterns including APIs, webhooks, and middleware platforms (e.g. Workato, MuleSoft, Boomi), able to design and demo solutions, not just describe them
Working understanding of enterprise identity standards including SSO (SAML, OAuth 2.0) and SCIM provisioning
Ability to map data flows and design information architecture, with familiarity across BI tools such as Snowflake, Power BI, or Tableau
Equally comfortable in a deep engineering conversation and a C-suite room, can read the room, hold their own under pressure, and know when to say no
Knows when to go deep and when to go wide, gets to a minimum viable solution that moves a deal forward rather than getting lost in technical perfection
Self-directed and energised by ambiguity, identifies what needs doing and goes after it without waiting for a detailed brief
Actively uses AI tools to build prototypes, draft documentation, respond to RFPs, and find efficiencies, and brings a builder's mindset, not just a user's
Experience in regulated verticals like financial services, healthcare, or insurance is a plus, but not essential

Benefits

Comp & perks

Equity with high growth potential, and a competitive salary
Flexible working arrangements
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events
On-site gym, table tennis, board games, books library, and pet-friendly offices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution architectureidentity and access managementAPIsERPmiddlewaredata architectureenterprise integration patternsSSOSCIMdata flow mapping

Soft Skills

relationship buildingcommunicationproblem-solvingself-directedadaptabilitypressure managementstrategic thinkingcollaborationcustomer insightdecision-making