SafetyCulture

Junior Technical Writer

SafetyCulture

full-time

Posted on:

Location Type: Hybrid

Location: Manila • Philippines

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Job Level

Junior

About the role

  • Continuously create and update Help Center content, ensuring it remains current, relevant, and user-centric.
  • Review team-generated content, providing constructive feedback to enhance clarity, accuracy, and consistency.
  • Collaborate closely with Product & Engineering teams to maintain accuracy and relevance in documentation.
  • Translate technical information into clear, customer-friendly language in the product, contributing to improving the overall product experience.
  • Share product updates with customer-facing teams and assist with collaterals – i.e., Release calendar, knowledge syncs, and roadmap syncs.
  • Support teams in public-facing documentation (e.g., mobile app release notes).

Requirements

  • Proficient writing and communication skills.
  • Strong attention to detail with a knack for organizing information effectively.
  • Capability to comprehend technical concepts and translate them into user-friendly language.
  • Ability to work both independently and collaboratively in an agile work setting.
  • Previous exposure to an agile development environment is advantageous.
  • Familiarity with a headless CMS is considered a plus.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingcontent creationdocumentation reviewuser-centric designagile methodologyinformation organizationcontent translation
Soft Skills
writing skillscommunication skillsattention to detailcollaborationindependence