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Strategic Account Manager
SafeRide HealthStrategic Account Manager enhancing payer partnerships for SafeRide Health. Fostering client relationships, driving performance, and supporting operational goals in healthcare technology.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Client Liaison and Account Management, with a strong focus on Data Analysis, Performance Insights, and Contract Management within the healthcare and B2B SaaS sectors. Proven ability to lead operational initiatives and manage high-value accounts effectively.
Highest-signal resume keywords
Customer Success ManagementAccount ManagementData AnalysisProject ManagementContract Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data InterpretationPerformance MeasurementOperational Procedure DevelopmentStakeholder ManagementAnalytical Mindset
Soft Skills
Strong Communication SkillsOrganizational SkillsConsensus Building
Tools & Technologies
HubSpotCRM Platforms
Industry Keywords
HealthcareB2B SaaSEnterprise TechnologyAnnual Contract ValueConsultingSolutions Architecture
About the role
Key responsibilities & impact- Serve as the primary client liaison and strategic thought partner for assigned accounts, building trusted relationships
- Lead data-driven conversations with clients to enhance membership services and overall performance
- Identify and drive expansion opportunities within the embedded account base in partnership with Sales
- Lead expansion implementations in coordination with Strategic Accounts leadership
- Partner with Operations to define, implement, and monitor performance measures and operational goals
- Proactively identify, address, and resolve operational and account-related issues
- Provide performance insights and growth recommendations to internal leadership
- Support contract management, including renewals and new agreements, ensuring alignment with operational feasibility
- Facilitate contract implementation, training, and compliance requirements
- Lead development of operational procedures and project management initiatives tied to client contracts.
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 3+ years of experience in Customer Success or Account Management within healthcare, B2B SaaS, or enterprise technology
- Experience managing accounts with an Annual Contract Value (ACV) of $500K or greater
- Strong written and verbal communication skills
- Analytical mindset with ability to interpret data and drive insights
- Ability to manage multiple stakeholders and build consensus across teams
- Strong organizational and project management skills
- Willingness to travel up to 1x per month
- Experience in consulting or solutions architecture (preferred)
- Experience with HubSpot or other CRM platforms (preferred)
- Experience working in fast-paced, high-growth environments (preferred).
Benefits
Comp & perks- We offer a remote-first work environment
- Competitive compensation
- Comprehensive benefits including:
- Career growth and development opportunities in a mission-driven organization
- Competitive salary, annual bonus opportunities, and equity options
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Generous PTO, paid company holidays, and paid parental leave.