Manager, Care Network Partnerships

SafeRide Health

Strategic relationship manager focused on enhancing connections in non-emergency medical transportation for Medicaid and Medicare markets. Collaborating cross-functionally to support facility market development and program adoption.

Posted 6/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain and grow a prioritized database of care facilities, provider organizations, advocacy groups, and other stakeholders with high transportation need or strategic relevance in key Medicaid and Medicare Advantage markets
Lead care facility partnership engagement and change management during new program implementations, partnering with the internal Facilities team to support local alignment, smooth onboarding, and adoption of programs, tools, and workflows
Build and maintain relationships with facility leaders, advocacy groups, and other local stakeholders, representing SafeRide Health in external meetings, market visits, and community events as applicable
Gather and synthesize standing orders, complaints, stakeholder feedback, competitive intelligence, and product or market listening insights to identify patterns, surface opportunities, and inform cross-functional teams
Support account management and internal teams as a point of contact for facility market needs across new health plan implementations and existing plans
Maintain accurate stakeholder records, outreach activity, engagement notes, and strategic relationship intelligence in HubSpot to support cross-functional planning, growth efforts, and RFP opportunities
Contribute to strategic outreach and socialization efforts with local organizations, advocacy groups, and state or community stakeholders, as appropriate
Track and report on measurable partnership impact, including program utilization and engagement within markets

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
4+ years of experience in healthcare partnerships, provider relations, customer success, account management, community engagement, network development, or a related field
Experience working with healthcare facilities, provider organizations, Medicaid-adjacent programs, or community-based stakeholders
Experience using HubSpot or a similar CRM for contact management, stakeholder tracking, and activity documentation
Experience working cross-functionally across commercial, operational, and strategic teams
Experience working in Medicaid or Medicare Advantage markets, particularly in roles related to access, coordination, or transportation
Experience supporting market development, partnership growth, or new program implementations
Familiarity with healthcare operations, care coordination workflows, or discharge planning processes

Benefits

Comp & perks

We offer a remote-first work environment
Competitive compensation
Comprehensive benefits including:
Career growth and development opportunities in a mission-driven organization
Competitive salary, annual bonus opportunities, and equity options
Remote with flexible hours
Comprehensive medical, dental, and vision insurance
401(k) with company match
Generous PTO, paid company holidays, and paid parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare partnershipsprovider relationscustomer successaccount managementcommunity engagementnetwork developmentstakeholder trackingmarket developmentpartnership growthprogram implementation

Soft Skills

relationship buildingchange managementcross-functional collaborationcommunicationstrategic outreachanalytical thinkingproblem-solvingengagementstakeholder feedback synthesiscommunity engagement

Certifications

Bachelor's degree