Benefits Analyst

Safeguard Global

Benefits Analyst supporting clients' inquiries and implementing benefit solutions for a diverse, global clientele. Collaborating across teams while ensuring compliance with in-country regulations and enhancing client experience.

Posted 4/17/2026full-timeRemote • 🇪🇸 SpainJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support and resolve client inquiries and actively work with clients to ensure their needs are being met in a timely manner
Participates in identifying, implementing and supporting process improvement opportunities
Responsible for supporting and maintaining benefit processes and related documentation
Manage assigned client base ensure key metrics and SLAs are adhered to while offering a consultative, knowledgeable service
Maintain timely and effective KPI and business reporting using meaningful output that provides an analytical view to stakeholders
Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives
Analyse and evaluate clients' needs based on history to determine where opportunities may exist to offer the best benefit options for their situation
Collaborate with Benefits consultants, HR teams and external partners to streamline our approach to the management of benefits
Maintain working knowledge of in country regulations to keep up to date on compliance and legislative changes related to benefits
Maintain and update processes and related documentation
Communicate complex information to educate clients’ employees on their benefit options and exclusions
Assist with routine and periodic process audits
Participate in client meetings to understand requirements; communications and working with vendors as needed

Requirements

What you’ll need

2-5 years of experience in benefits administration
Sound knowledge benefits processing
Flexibility to support either APAC or EMEA shifts
Exceptional communication skills can communicate complex concepts clearly and concisely to diverse audiences
Ability to work collaboratively with colleagues, leadership and others to create a result driven, team-oriented environment
Multi-language skills a plus
Good Microsoft Office skills
Bachelor's Degree relative to support or other relevant qualifications desirable but not essential
Ability to manage multiple priorities, adhere to deadlines and prioritize key activities and deliverables.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationbenefits processinganalytical skillsKPI reportingprocess improvementprocess auditsdocumentation managementclient needs analysiscompliance knowledgemulti-language skills

Soft Skills

exceptional communicationcollaborative workresult-driventeam-orientedflexibilitytime managementprioritizationclient educationconsultative serviceproblem-solving

Certifications

Bachelor's Degree