Safeguard Global

HR Shared Services Associate

Safeguard Global

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
  • Manage administrative tasks such as data entry, employee file management, and processing HR-related documents.
  • Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels.
  • Follow standard operating procedures (SOPs) accurately and consistently.
  • Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
  • Deliver timely and accurate HR services clients.
  • Promote a collaborative team environment, fostering teamwork and cross-functional cooperation.
  • Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders.
  • Uphold and demonstrate company values in all interactions and responsibilities

Requirements

  • Minimum 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities.
  • Experience in the Europe and Asia regions a plus
  • Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences
  • Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet
  • Ability to deal with ambiguity and work in a dynamic, results-oriented environment
  • Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly
  • High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities.
  • Ability to meet deadlines (SLAs).
Benefits
  • Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
  • Bonding Leave: Enjoy paid leave to bond with your new family member.
  • 2 Charitable Days: Contribute to causes you believe in.
  • Reward & Recognition Program: Be rewarded for your success and championing our values.
  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR processesemployee onboardingpayroll managementbenefits administrationdata entryHR-related document processingkey performance indicators (KPIs)business reporting
Soft skills
communication skillsteamworkcross-functional cooperationability to deal with ambiguityresults-orientedprioritizationindependenceinitiativeaccountabilitydeadline management