Global Benefits Consultant
Safeguard Global
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Resolve client escalations and actively work with clients to improve engagement.
- Support clients and internal teams to ensure the successful implementation of benefit plans
- Provide training to the Global Benefits Team team to ensure plans and changes are understood
- Research and evaluate benefit programs and policies and stay up to date on trends and best practices
- Advise clients and internal teams on regulatory compliance, ensuring adherence to global and country benefit regulations
- Provide guidance and coaching to the benefits and HR teams on handling complex issues or inquiries.
- Responsible for developing and maintaining benefit processes and related documentation
- Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives
- Collaborate with internal teams and external partners to streamline our approach to the management of benefits.
- Participate in identifying and implementing process improvement opportunities.
- Manage assigned client base ensure key metrics and SLAs are adhered to.
- Communicate complex information to educate clients’ employees on their benefit options and exclusions
- Analyse and evaluate clients' needs based to determine the best benefit option for their situation
Requirements
- 4+ years international benefits administration experience with a strong knowledge of country legislation and benefits design including varying legal requirements, cultural norms and global market practices
- 2+ years in a consultative client facing role.
- Thorough understanding of benefits principles, practices and procedures while recognizing the impacts of employee benefits laws, regulations and compliance
- Proven track record of dealing with senior level executive leadership, up to and including C level.
- Exceptional communication skills with the ability to communicate complex concepts in a clear and concise manner to diverse audiences.
- Multi-language skills a plus
- High degree of success leading complex projects with documented plans to drive actions and achieve objectives.
- Aptitude for analytical thinking and creative solutions with strong decision-making skills
- Ability to deal with and navigate through transitions and ambiguity to drive successful change initiatives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits administrationregulatory compliancebenefits designanalytical skillsprocess improvementproject managementdocumentationemployee benefits lawsconsultative client facing
Soft skills
communication skillsanalytical thinkingdecision-makingcoachingclient engagementproblem-solvingleadershipadaptabilitycollaboration