Sales Support Coordinator
Safe Harbors Business Travel
full-time
Posted on:
Location Type: Hybrid
Location: Bel Air • Maryland • United States
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Tech Stack
About the role
- Support social media activities by monitoring engagement metrics and basic performance analytics.
- Assist with marketing campaigns, including newsletter list management, and compliance.
- Update and maintain website content to ensure accuracy of offerings and messaging.
- Participate in Business Development / Sales meetings and update sales and BDM collateral.
- Oversee key marketing tools and platforms, monitoring how forms and workflows integrate with the CRM to ensure accurate data capture.
- Assist with podcast production and distribution, including basic editing and posting.
- Support the completion and coordination of RFPs, including gathering input from multiple departments and attending review meetings.
- Research AI, sales tools, and integrations (e.g., Apollo, Zoho) to support sales workflows and enablement.
- Coordinate with Zoho support, schedule demos, and assist with internal testing of workflows.
- Evaluate third-party tools for compatibility with internal systems and processes.
- Manage Zoho for day-to-day administrative updates and campaign support.
- Build and maintain campaign workflow automations to add/remove contacts from mailing lists.
- Manage Zoho chatbox and lead-routing logic and workflows.
- Support monthly all-hands meetings by coordinating with departments and updating slide content.
- Manage Apollo lead generation activities, including setting up and maintaining sequences and campaigns.
- Program email campaigns and provide day-to-day support to the sales team.
- Manage calendars, schedule meetings, and ensure executives are prepared with agendas, materials, and follow-ups.
- Receive and route calls, messages, and correspondence in a timely, professional manner.
- Assist executives with personal tasks, where appropriate and approved.
- Prepare, edit, and format reports, presentations, and briefs.
- Maintain organized digital and physical filing and documentation systems.
- Coordinate office catering, meeting logistics, and building maintenance requests.
Requirements
- High school diploma or equivalent.
- Proven experience as an Administrative Assistant or Executive Assistant supporting senior leaders.
- Strong understanding of office management systems and procedures.
- Proficiency with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint).
- Ability to handle sensitive information with a high degree of confidentiality and discretion.
- Excellent planning, organization, and time management skills, with the ability to prioritize multiple demands.
- Strong written and verbal communication skills.
- Experience working with Zoho CRM, Apollo, or similar CRM/marketing automation tools.
- Experience supporting sales, marketing, or revenue operations teams.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRMemail campaignsdata captureperformance analyticspodcast productionworkflow automationreport preparationpresentation formattingnewsletter managementRFP coordination
Soft Skills
confidentialityplanningorganizationtime managementcommunicationprioritizationcollaborationattention to detailadaptabilityproblem-solving
Certifications
High school diploma or equivalent