Administrative Assistant
SAE Institute North America
full-time
Posted on:
Location Type: Office
Location: North Miami Beach • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $18 per hour
Job Level
Mid-LevelSenior
About the role
- Monitor the front desk, lobby, entrance area and conducts check in procedures.
- Greet everyone entering or calling the school in a professional and courteous manner.
- Handle requests/transactions by assessing needs or directs the person or matter to the proper sources.
- Assist in resolving problems and ensuring satisfactory customer service.
- Responsible for the majority of incoming/outgoing phone calls.
- Use effective telephone techniques at all times.
- Route and disposition all voicemails and messages effectively using the company directory within 1-2 hours.
- Collect all new start acknowledgement forms and admissions interview guide and scan into the electronic file for each student.
- Update student record with directory information accurately.
- Administer the entrance assessment following SAE Policies and Procedures.
- Assist with the coordination of Graduation ceremonies, orientation, open house and other on-campus activities as requested by Campus Director.
- Operate office equipment such as printers, copy machines, fax machines.
- Serve as liaison with service and vendor personnel.
- Coordinate office supply ordering, with approval of Campus Director.
- Keep front desk, lobby and break room/kitchen areas neat, tidy and welcoming.
- Receive mail or correspondence for the campus.
- Open or review correspondence and determines proper disposition.
- Assist with all or any administrative duties set forth by the Campus Director.
- Comply with all SAE Policies and Procedures.
Requirements
- Proficiency in MS Office and Internet search.
- Proficiency in Mac Computer and PC.
- Good organizational skills.
- Bilingual Spanish/English.
- Ability to communicate effectively in English and Spanish, both orally and in writing.
- Prefer knowledge of academic student record keeping in a setting of higher education.
- Ability to establish and maintain effective working relationships with staff, faculty, students, and community members.
- Ability to work with diverse constituencies, individually and as a group.
- Willingness to work on a flexible schedule as required (includes evenings and weekends).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MS OfficeInternet searchMac ComputerPCstudent record keeping
Soft skills
organizational skillseffective communicationrelationship buildingflexibilitycustomer service