Build and manage account relationships with strategic Airline partners in the NAM region
Manage & grow relationships, support existing solutions and services, and manage commercial relationships and revenue generation
Work in cooperation with Pre Sales, Product Management, Engineering and CSM teams to maintain customer satisfaction and profitability
Develop strategies and processes for continuous prospecting activities and pipeline development to meet sales targets
Identify, qualify, and facilitate strategic customer sales opportunities to generate bookings
Resolve strategic account issues and complaints and manage communications between accounts and internal Sabre teams
Execute and process operational requests received from Airline partners and ensure customers use Sabre technology effectively
Cascade information about new product and solution releases to customers in a timely manner
Organize regular business reviews and deep-dive sessions; work with Revenue Operations to approve business cases for renewals and market-share development
Maintain high level understanding of current product portfolio, segment trends, competitors, and pricing
Requirements
At least 10 years of related experience with Airline IT and Distribution or working with a vendor that directly serves large airline customers
Bachelor’s degree in related field (sales, business development, product marketing) required
Proven success in sales, business development, product marketing, or related field
Demonstrated ability to develop positive and influential relationships
Airline industry technology experience strongly preferred
Leadership skills, strong business acumen, in-depth analytical skills and forecasting abilities
Ability to manage and grow relationships with strategic Airline partners and Airline IT teams
Experience managing commercial relationships and revenue generation in cooperation with Pre Sales, Product Management, Engineering and CSM teams
Willingness to travel to customer sites and industry events as needed