Human Resources

• Act as the first point of contact for employee and manager queries, ensuring timely and accurate responses
• Manage core HR administration including contracts, onboarding, leavers, and changes to terms and conditions
• Maintain HRIS and employee records, ensuring data accuracy, confidentiality, and compliance with GDPR
• Support payroll processes by preparing and validating monthly data
• Produce standard HR letters, reports, and documentation as required
• Manage people inbox to ensure SLAs are adhered to
• Assist with policy implementation and ensure consistent application across the UK SBU
• Coordinate and administer employee lifecycle processes, including probation reviews, exit interviews, and reference requests
• Provide basic HR metrics and insights (e.g., turnover, absence, headcount) to support people reporting
• Support employee engagement initiatives, surveys, and follow-up actions
• Support case management for employee relations issues (absence, performance, disciplinary, grievance) with People Partners and Head of People Operations
• Draft documentation for employee relations processes under guidance and maintain accurate case notes
• Escalate complex or high-risk matters appropriately

HR Advisor

Human Resources Manager