Operations Analyst – Tech, iGaming

Sabiá Administração

Operations Analyst managing game launches and data governance in the tech and iGaming sectors. Facilitating communication between providers and internal teams for effective project execution.

Posted 6/27/2026full-timeBelo Horizonte • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Game Lifecycle: Monitor the full release lifecycle, from game onboarding to availability on the platform.
Data Governance: Update lists of available games, manage changes, and ensure that controls (spreadsheets and Drive) are always accurate.
Provider Relations: Maintain active contact for catalog alignment, operational updates, and technical notices; participate in release groups.
Certifications and Credentials: Track deadlines and certificate documents; work with the Account Management team on strategic/regulatory validations; request, follow up on, and validate credentials with providers.
End-to-End Activation: Lead the activation process for new providers, aggregators, and direct integrations.
Release Flow: Engage the Integrations team for technical activation and ensure that, after the process, games are correctly released.
Standardization: Execute update processes (via spreadsheet, commands, or automated flows), ensuring every new provider or game is properly registered and made available.
Tool Management: Maintain flows, boards, and automations in ClickUp, ensuring the tool is the single source of truth for our operation.
Structured Triage: Perform daily ticket triage, categorizing and prioritizing requests related to: Internal Processes, New Projects (Account Management/Expansion), and Provider Contact (Technical/Operational support).
Interface: Facilitate communication between requesters and resolving teams, ensuring tickets contain the necessary context to avoid rework.

Requirements

What you’ll need

Bachelor's degree completed or in progress in Business Administration, Systems Analysis, or related fields.
Customer service experience and background in the technology sector (iGaming experience preferred).
Practical experience in project/task management (knowledge of ClickUp is a strong advantage).
Proactive, solution-oriented, organized, and methodical profile.
Excellent verbal and written communication skills, confident in leading meetings and aligning expectations across technical and commercial teams.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Sabiá Administração Website LinkedIn All Job Openings 51 - 200 employees Founded 2024 A Sabiá Administrações é um hub de gestão estratégica para marcas do setor de apostas. Atuamos com inteligência, ética e performance para transformar ideias em negócios sustentáveis no iGaming. Temos como missão profissionalizar nossas operações e Operations Analyst – Tech, iGaming Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Belo Horizonte – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Game Lifecycle: Monitor the full release lifecycle, from game onboarding to availability on the platform.
Data Governance: Update lists of available games, manage changes, and ensure that controls (spreadsheets and Drive) are always accurate.
Provider Relations: Maintain active contact for catalog alignment, operational updates, and technical notices; participate in release groups.
Certifications and Credentials: Track deadlines and certificate documents; work with the Account Management team on strategic/regulatory validations; request, follow up on, and validate credentials with providers.
End-to-End Activation: Lead the activation process for new providers, aggregators, and direct integrations.
Release Flow: Engage the Integrations team for technical activation and ensure that, after the process, games are correctly released.
Standardization: Execute update processes (via spreadsheet, commands, or automated flows), ensuring every new provider or game is properly registered and made available.
Tool Management: Maintain flows, boards, and automations in ClickUp, ensuring the tool is the single source of truth for our operation.
Structured Triage: Perform daily ticket triage, categorizing and prioritizing requests related to: Internal Processes, New Projects (Account Management/Expansion), and Provider Contact (Technical/Operational support).
Interface: Facilitate communication between requesters and resolving teams, ensuring tickets contain the necessary context to avoid rework. 🎯 Requirements
Bachelor's degree completed or in progress in Business Administration, Systems Analysis, or related fields.
Customer service experience and background in the technology sector (iGaming experience preferred).
Practical experience in project/task management (knowledge of ClickUp is a strong advantage).
Proactive, solution-oriented, organized, and methodical profile.
Excellent verbal and written communication skills, confident in leading meetings and aligning expectations across technical and commercial teams. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Operations Specialist 🔥 8 hours ago Evolua Energia 51 - 200 ⚡ Energy 👥 B2C 🤝 B2B Website LinkedIn All Job Openings Energy Operations Specialist transforming operations into strategic roles with macro business vision in energy management. Managing energy credits and ensuring accurate invoicing for clients. 🏢🏡 Belo Horizonte – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🗣️🇧🇷🇵🇹 Portuguese Required Operações – Vagas Operacionais 🕒 June 11 Unidas 5001 - 10000 🚗 Transport 👥 B2C 🤝 B2B Website LinkedIn All Job Openings 🏢🏡 Belo Horizonte – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🗣️🇧🇷🇵🇹 Portuguese Required Analista de Excelência Operacional II 🕒 June 10 Unimed Federação Minas 51 - 200 ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Consultant role specializing in organizational management methodologies at Unimed. Involves training and leading process improvement initiatives across the organization. 🏢🏡 Belo Horizonte – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🗣️🇧🇷🇵🇹 Portuguese Required Operations Analyst I 🕒 June 6 Zurich Insurance 10,000+ employees 💸 Finance 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Analyst ensuring issuance and endorsement of insurance policies focusing on auto and residential lines. Engaging in customer interactions and contributing to process improvements in Brazil. 🏢🏡 Belo Horizonte – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🗣️🇧🇷🇵🇹 Portuguese Required View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data governanceproject managementactivation processticket triagecatalog alignment

Soft Skills

proactivesolution-orientedorganizedmethodicalexcellent communication

Certifications

Bachelor's degree