Senior Account Manager – Legal

sa.global

Senior Account Manager responsible for managing client relationships in the Legal sector. Working in a dynamic team to drive revenue and client satisfaction while working with a global Microsoft partner.

Posted 7/28/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management capabilities within the Legal industry, focusing on client success, upselling, and strategic relationship building. Proficient in developing account plans, managing pipelines, and collaborating with internal teams to drive revenue and deliver tailored solutions.

Highest-signal resume keywords

Account ManagementStakeholder ManagementCommercial AcumenConsultative SellingClient Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningPipeline ManagementRevenue GrowthProposal PreparationD365 CE

Soft Skills

Relationship BuildingAdaptabilityProactivityOrganizational SkillsCollaboration

Industry Keywords

Legal IndustryClient SuccessSolution-Based SalesBusiness DevelopmentPerformance Insights

About the role

Key responsibilities & impact

Own the overall relationship with allocated accounts, acting as the main point of contact and escalation.
Build strong, trusted stakeholder relationships (including executive sponsors) to influence IT strategy and align with business goals.
Conduct regular client engagements and quarterly business reviews to share performance insights and identify growth opportunities.
Develop strategic account plans, manage pipelines/forecasts, and drive revenue through upsell and cross-sell.
Lead discovery sessions with pre-sales to understand client business processes and shape future plans and IT strategies.
Propose tailored solutions to support client transformation.
Communicate Microsoft and partner product developments to ensure consistent messaging.
Collaborate with internal teams to ensure seamless delivery, commercial alignment, and timely invoicing.
Prepare proposals, manage quotes/orders in D365 CE, and maintain accurate account data.
Support marketing by securing case studies, contributing to events, and promoting new services.
Proactively identify risks, issues, and opportunities, driving solutions and improvements.
Demonstrate commercial awareness by translating client business drivers into meaningful solutions and revenue.

Requirements

What you’ll need

Experience managing and expanding accounts within the Legal industry.
Track record of managing complex accounts, driving client success, and closing solution-based sales.
Strong commercial acumen, able to translate client business drivers and risks into upsell and growth opportunities.
Excellent stakeholder management skills, with credibility to operate confidently at senior and executive levels.
Consultative approach, asking the right questions and building trusted, long-term partnerships.
Adaptable, proactive, and resilient, with a drive to learn, embrace feedback, and continuously improve.
Organised and able to prioritise multiple tasks, balancing client needs and internal objectives.
Collaborative team player, capable of working independently and across global teams.
Willingness to support new business development and contribute to bid or pursuit activities.
Energetic, committed, and able to thrive in a fast-paced, high-performance environment.

Benefits

Comp & perks

26 days holiday + all UK bank/public holidays plus an additional day off for your birthday!
Eligibility to earn a bonus (in line with scheme rules)
Private Medical Insurance (upon passing probation)
Health Cash Plan
Pension Plan
Death in Service (Life Cover)
My Perks Savings and Discounts
24/7 Employee Wellness and Support app
Cycle to Work (optional)
Critical Illness Cover (optional)
Buy & Sell Holidays scheme
Competitive Enhanced Maternity and Paternity leave policies