Consultant

• Cover all aspects of consulting including presales, supporting the sales team, product demonstrations, analysis, implementation, and end-user training on D365 FO.
• Provide expertise and in-depth knowledge of the D365 FO application, evaluating customers’ business processes against standard Microsoft Dynamics functionality.
• Document business requirements that outline what actions a solution must take and what outcomes are expected.
• Collaborate with stakeholders across the organization to ensure a comprehensive set of requirements aligned with business objectives, gaining a full understanding of current and future state business processes.
• Facilitate the customer’s decision-making process and develop functional design documents to drive the development process.
• Conduct user acceptance testing and train customer resources to effectively use and maintain the D365 FO application.
• Design and develop new modifications for existing clients, support previous modifications, and assist with ongoing support issues as needed.
• Perform fit-gap analyses and solution design.
• Configure and set up D365 FO, including planning and executing data migration strategies.
• Liaise with product vendors regarding issues relevant to our customers or the company’s services.
• Ensure that all technical aspects of projects meet the required standards for functionality, operability, and documentation.
• Work with project managers and team leaders to manage resource changes across projects.
• Document as-is and to-be processes within accurate and detailed scoping documents.
• Act as a communication point between developers and clients.
• Take responsibility for Quality Assurance and documentation.
• Provide production support when required.
• Collaborate with global teams and stay current with latest features and technologies in D365 FO.

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