Construction Administrator
Bosun
Dynamics 365 BC Functional Consultant
sa.global
full-time
Posted on:
Origin: • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Cover all aspects of consulting, including presales activities, supporting the sales team, product demonstrations, analysis, implementation, and end-user training on D365 BC
- Provide expertise and in-depth knowledge of the D365 BC application, evaluating customers’ business processes against standard Microsoft Dynamics functionality
- Document business requirements that outline what actions a solution must take and what outcomes are expected
- Collaborate with stakeholders across the organization to ensure a comprehensive set of requirements aligned with business objectives, gaining a full understanding of current and future state business processes
- Facilitate the customer’s decision-making process and develop functional design documents to drive the development process
- Conduct user acceptance testing and train customer resources to effectively use and maintain the D365 BC application
- Design and develop new modifications for existing clients, support previous modifications, and assist with ongoing support issues as needed
- Perform fit-gap analyses and solution design
- Configure and set up D365 BC, including planning and executing data migration strategies
- Liaise with product vendors regarding issues relevant to our customers or the company’s services
- Ensure that all technical aspects of projects meet the required standards for functionality, operability, and documentation
- Work with project managers and team leaders to manage resource changes across projects
- Document "as-is" and "to-be" processes within accurate and detailed scoping documents
- Act as a communication point between developers and clients
- Take responsibility for Quality Assurance and documentation
- Provide production support when required
- Collaborate with global teams
- Stay current with the latest features and technologies in D365 BC
Requirements
- Experience as a subject matter expert in D365 BC with full project implementation experience
- Experience developing functional specifications for D365 BC enhancements and integrations
- Proven experience in setup, configuration, implementation, integration, and testing of D365 BC solutions, following best practices or Microsoft Sure Step methodology
- Excellent understanding and knowledge of core D365 BC modules
- Familiarity with best practices in your area of specialization or vertical industry
- Technical background or understanding of programming concepts is an added advantage
- Ability to create high-quality functional documentation with strong requirements-gathering skills
- Logical problem-solving skills and a structured approach to introducing changes to operational systems
- Strong business communication, presentation, and demonstration skills
- Excellent written and verbal communication skills in English
- Ability to multitask, organize, prioritize, and meet deadlines
- Experience in leading large, complex technology projects
- Business intelligence experience, including reporting and analytics
- Deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers
- Confident in providing support and training to users
- Strong relationship-building skills with internal and external stakeholders
- High attention to detail and a commitment to delivering top-quality solutions to customers
- Experience working across multiple industries
- Creative problem-solver with the ability to find innovative solutions to complex problems
- Self-starter who can manage multiple tasks and shifting priorities
- Calm and clear-headed under pressure
- Strong focus on client satisfaction
- Business analysis and client-facing skills
- Ability to work independently and as part of a global team
- Minimum of a Bachelor’s degree, preferably in Information Technology or a related field
- Microsoft certifications in Dynamics 365 BC are a plus
- Project management certification is highly desirable
