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Organizational Change Management Lead – Medicaid Enterprise PMO, MMIS Modernization
S2TechOrganizational Change Management Lead for Medicaid Enterprise system modernization initiatives. Leading change strategies, stakeholder engagement, and organizational readiness assessments.
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Lead the development and execution of the overall Organizational Change Management strategy across MMIS modernization initiatives
- Align OCM activities with project governance, PMO standards, and SDLC processes
- Serve as the primary advisor to State leadership on change readiness, adoption risks, and mitigation strategies
- Conduct stakeholder analysis and develop engagement strategies across multiple State agencies and divisions
- Design and implement communication plans, messaging frameworks, and outreach strategies
- Lead organizational readiness assessments and define action plans to address gaps
- Develop and implement adoption metrics, feedback mechanisms, and performance tracking tools
- Conduct Change Impact Analyses (CIA) to assess impacts on people, processes, and technology
- Develop and execute resistance management strategies
- Support development of organizational design recommendations to align with future-state operations
- Develop and maintain key OCM deliverables, including: OCM Plan, Stakeholder Analysis, Communication Plan & Assets, Training Plan & Materials, Readiness Assessments, Adoption Metrics & Dashboards, Transition & Sustainment Plans
- Collaborate with PMO leadership to integrate OCM into project plans, status reporting, and governance structures
Requirements
What you’ll need- 5+ years of experience leading organizational change management initiatives, preferably in large-scale IT or system modernization programs
- Proven experience developing and executing OCM strategies in complex, multi-stakeholder environments
- Experience with state government, Medicaid, MMIS, or healthcare systems
- Strong knowledge of: Change management methodologies (e.g., Prosci, ACMP)
- Stakeholder engagement and communications planning
- Organizational readiness and adoption measurement
- Demonstrated ability to work within PMO structures and large program governance models
- Excellent communication, facilitation, and executive stakeholder management skills
Benefits
Comp & perks- Medical / Dental / Vision Insurance – insurance premium assistance provided
- Additional Insurance (Life, Disability, etc.)
- Paid Time Off
- 401(k) Retirement Savings Plan & Health Savings Account
- Various training courses to promote continuous learning
- Corporate Wellness Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Organizational Change ManagementChange Impact AnalysisAdoption MetricsStakeholder AnalysisCommunication PlanningResistance ManagementOrganizational Readiness AssessmentPerformance Tracking ToolsChange Management MethodologiesPMO Standards
Soft Skills
CommunicationFacilitationStakeholder ManagementLeadershipCollaborationStrategic PlanningEngagement StrategiesRisk MitigationAnalytical ThinkingProblem Solving
Certifications
ProsciACMP