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Strategic Accounts Manager
S&S ActivewearStrategic Account Manager developing and managing high‑value client relationships in the promotional products industry for S&S Activewear. Collaborating with internal teams to deliver growth and client satisfaction.
About the role
Key responsibilities & impact- Support and grow strategic and mid‑tier accounts, including buying groups, to achieve revenue and margin goals
- Identify upsell and cross‑sell opportunities within existing accounts
- Develop annual account plans and growth strategies
- Prepare and deliver client presentations, proposals, and quarterly business reviews
- Serve as the primary point of contact for day‑to‑day client needs
- Build strong, long‑term relationships with procurement, marketing, and brand teams
- Proactively resolve issues related to sourcing, fulfillment, and timelines
- Attend industry trade shows and client events (e.g., PPAI Expo, customer shows, onsite meetings)
- Maintain accurate CRM records and forecasting
- Track sales performance, margins, and KPIs
- Support budgeting and client reporting
Requirements
What you’ll need- 3–5 years of experience in promotional products or branded merchandise
- Proven ability to manage client relationships and meet revenue targets
- Strong understanding of product lines, decoration methods (screen print, embroidery, digital), and production timelines
- Excellent communication and presentation skills
- Strong organizational and project‑management abilities
- Proficiency in CRM systems and Microsoft Office (Excel, PowerPoint)
- Willingness to travel 30% for client meetings, industry events, factory tours, and customer engagements
Benefits
Comp & perks- Benefits begin 0–90 days after hire and include Vacation, Personal, and Sick time
- Medical, Dental, Vision, Life Insurance, and Disability coverage
- Flexible Spending Accounts
- 401(k) plan
- Discounts on brand‑name apparel
- Fun employee events
- Meaningful opportunities for growth and advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client relationship managementrevenue target achievementproduct line knowledgedecoration methodsproject managementsales performance trackingbudgetingKPI tracking
Soft Skills
communication skillspresentation skillsorganizational skillsproblem-solvingrelationship building