Head of Product Performance – Chief of Staff

S&P Global

Executive Director, Product Performance leading strategic initiatives and organizational planning at S&P Global. Trusted advisor to CPO, focusing on product delivery and operational excellence.

Posted 7/20/2026full-timeRaleigh • New York, North Carolina, Texas • 🇺🇸 United StatesLead💰 $169,000 - $257,281 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management, Product Operations, and strategic execution, with a strong focus on leading multidisciplinary teams and driving organizational transformation. Proficient in establishing governance structures, performance frameworks, and leveraging AI capabilities for operational improvements.

Highest-signal resume keywords

Leadership Experience in Product ManagementExecutive Communication and Presentation SkillsProduct Development Lifecycle ExpertiseChange Management InitiativesAI-Enabled Operational Improvements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementProduct OperationsProgram ManagementPortfolio ManagementStrategic PlanningExecutive DashboardsPerformance FrameworksData-Driven Decision MakingGovernance StructuresOperational Excellence

Soft Skills

Stakeholder ManagementStorytellingInfluencing Without AuthorityCollaborationSynthesis of Complex Information

Tools & Technologies

AI-Enabled Productivity ToolsOperational ScorecardsExecutive DashboardsKnowledge Management SystemsWorkflow Optimization Tools

Certifications & Qualifications

Bachelor's DegreeMBA or Equivalent (Preferred)

Industry Keywords

Enterprise SoftwareFinancial ServicesOrganizational TransformationChange ManagementCross-Functional Initiatives

About the role

Key responsibilities & impact

Serve as Chief of Staff and trusted advisor to the CPO on organizational priorities, execution strategy, communications, and executive decision-making.
Drive execution of strategic initiatives, ensuring enterprise priorities translate into clear actions and measurable outcomes.
Lead preparation for Executive Leadership Team meetings, Board materials, Quarterly Business Reviews, Annual Planning, investor-facing updates, and strategic presentations.
Coordinate cross-functional initiatives across Product, Engineering, Commercial, Technology, Finance, and Corporate Strategy.
Develop executive narratives, operating metrics, business reviews, and strategic communications that articulate product strategy and organizational performance.
Represent the CPO in executive forums and governance meetings when appropriate.
Lead and scale the Product Performance organization, including Product Delivery and Product Operations.
Establish and evolve the Product organization’s operating model, including governance, planning, execution rhythms, and measurement.
Own the Product Development Lifecycle, creating standardized processes and operating practices across the organization.
Oversee enterprise operating mechanisms, including Annual Planning, Quarterly Business Reviews, Product Kickoffs, Executive Product Reviews, roadmap governance, portfolio reviews, and organizational health metrics.
Partner with Product Leaders to improve prioritization, capacity planning, delivery governance, and execution transparency.
Provide executive oversight for Product Delivery, ensuring key initiatives execute predictably while balancing speed, quality, customer value, and business impact.
Guide the strategic approach for enterprise product launches and cross-functional readiness.
Establish portfolio reporting, executive dashboards, delivery health metrics, and operational scorecards to support proactive decision-making.
Champion initiatives that reduce friction, improve decision-making, and increase execution velocity.
Define executive metrics, KPIs, and performance frameworks for the Product organization.
Direct the strategy for product analytics, operational reporting, and executive dashboards.
Establish trusted sources of operational and product data to improve transparency, accountability, and decision-making.
Partner with Product, Engineering, Finance, and Data teams to measure product investments and business outcomes.
Define the roadmap for the Product organization’s operational ecosystem, including product management, planning, analytics, collaboration, knowledge management, and AI-enabled productivity tools.
Serve as executive sponsor for tooling governance, data integrity, workflow optimization, and process automation.
Oversee product documentation, enablement, and knowledge management to improve organizational effectiveness.
Champion AI-enabled improvements that accelerate product development, improve operational efficiency, and enhance decision quality.
Lead change management initiatives that support adoption of new operating models, tools, and governance practices.
Build trusted partnerships across Product, Engineering, Commercial, Customer Success, Marketing, Finance, Technology, Legal, and Executive Leadership.
Influence organizational priorities through collaboration, executive communication, and data-driven recommendations.
Balance strategic thinking with operational execution to ensure enterprise initiatives are delivered with urgency and discipline.
Develop future leaders and build a high-performing organization capable of supporting long-term growth.

Requirements

What you’ll need

Significant leadership experience in Product Management, Product Operations, Program Management, Portfolio Management, Strategy, or Business Operations, preferably in enterprise software or financial services.
Experience serving as Chief of Staff, Strategy Lead, Business Operations Leader, or in a similar executive advisory role.
Proven ability to lead high-performing, multidisciplinary teams in highly matrixed organizations.
Deep understanding of Product Development Lifecycle practices and enterprise product operating models.
Experience establishing executive operating rhythms, governance structures, portfolio management frameworks, and organizational planning processes.
Strong business acumen with the ability to synthesize complex information into executive-level recommendations.
Exceptional executive communication, presentation, storytelling, and stakeholder management skills.
Experience leading organizational transformation, operational excellence, and enterprise change management initiatives.
Demonstrated success building executive dashboards, performance frameworks, and data-driven decision processes.
Strong understanding of AI capabilities and experience driving AI-enabled operational improvements.
Ability to influence without direct authority and operate effectively in ambiguous environments.
Bachelor’s degree required; advanced degree, MBA or equivalent, preferred.

Benefits

Comp & perks

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.