Product Excellence Lead

S&P Global

Product Excellence Leader overseeing operational data and coordinating product organization functions. Aiming for efficiency in processes and alignment between cross-functional teams.

Posted 6/26/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $135,571 - $202,929 per yearWebsite

About the role

Key responsibilities & impact

Own the operational data picture of the product organization.
Surface patterns, risks, and opportunities before they become escalations.
Build and maintain a single operational dashboard.
Establish a disciplined prioritization framework that evaluates every initiative.
Continuously refine team practices, tools, and operating rhythms.
Own the product organization's tool stack and ensure it serves the team.
Standardize operating rhythms across all four functions.
Identify and eliminate process friction across the organization.
Coordinate the release management process across Execution, Data, and UX.
Serve as the primary operational interface between the product organization and Finance, HR, Technology, and Revenue leadership.

Requirements

What you’ll need

Operational rigor and the ability to build systems that scale.
Judgment. The ability to distinguish what requires escalation from what should be handled.
Comfort operating across multiple functions simultaneously without defaulting to one area.
Strong communication. This person represents the Head of CX Product & Data in a wide range of operational contexts.
A bias toward clarity over comfort. When something is not working, this role names it and fixes it rather than accommodating it.
Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.

Benefits

Comp & perks

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational data managementdashboard developmentrelease managementprocess optimizationsystem buildingprioritization frameworkdata analysis

Soft Skills

judgmentstrong communicationcross-functional collaborationproblem-solvingoperational rigorclarityadaptability