Associate, Client Support

S&P Global

Client Support Associate specializing in support for investment professionals within S&P Global's platforms. Engage with clients and internal teams, resolving issues and creating knowledge base content.

Posted 5/6/2026full-timeAhmedabad • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Become a domain, product, and workflow expert – allowing you to manage issues around data and application logic that require deep investigation.
Communicate effectively and professionally with internal and external stakeholders to promptly resolve questions and issues across all Visible Alpha products.
Escalate product, technical, and data issues to relevant departments with sufficient information in a timely manner.
Create and maintain articles for our internal knowledge base.
Provide ongoing feedback to Product and Development teams to help build scalable solutions for clients.

Requirements

What you’ll need

Understanding of Global Financial Markets and company’s financial statements
Bachelor’s degree in Business, Finance, Economics, or Accounting is beneficial.
Excellent interpersonal and communication (written and verbal) skills with the ability to communicate successfully across multiple audiences.
Strong analytical and troubleshooting skills – you are passionate about problem solving and can think critically, multi-task, and succeed in high-pressure environments
Master's Degree in Business or Finance is preferred.
A good team player with the ability to work on their initiative.
You must have the right to work at the country of proposed employment.

Benefits

Comp & perks

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisapplication logicfinancial statement analysisproblem solvingtroubleshootingcritical thinkingmulti-tasking

Soft Skills

interpersonal skillscommunication skillsteam playerinitiativeability to work under pressure

Certifications

Bachelor's degree in BusinessBachelor's degree in FinanceBachelor's degree in EconomicsBachelor's degree in AccountingMaster's degree in BusinessMaster's degree in Finance