Head of APAC – People Shared Services, Mobility
S&P Global
full-time
Posted on:
Location Type: Office
Location: Gurugram • 🇮🇳 India
Visit company websiteJob Level
Lead
About the role
- Lead the Shared Services function for APAC, overseeing advisory support and service delivery across multiple countries.
- Provide guidance on APAC labor laws, compliance requirements, statutory obligations, and localized employment practices.
- Support managers on performance management, coaching, ER cases, and People best practices aligned to global frameworks.
- Lead Tier 2 employee relations investigations and escalation management across APAC markets.
- Partner with COEs to deploy regional learning, engagement, and development initiatives.
- Represent APAC needs in global service delivery forums and governance decisions.
- Collaborate with People Analytics to interpret regional trends, risks, and forecast needs.
- Oversee delivery of employee lifecycle processes across APAC—including onboarding, job changes, leave, benefits, transfers, and separations.
- Ensure accurate leave administration, benefits coordination, and payroll data management in partnership with Global Payroll and Benefits.
- Maintain statutory documentation, support audits, and ensure compliance with all local employment regulations.
- Drive continuous improvement initiatives using automation, digital workflows, and AI tools to enhance service delivery.
- Ensure alignment of regional processes with global COEs and Shared Services standards.
- Support global PMO initiatives by managing regional deliverables, change adoption, and communication.
- Coach and develop India-based and in-region People Advisors and specialists to ensure consistent, high-quality support.
Requirements
- Strong expertise in APAC employment laws (India, China, Japan, Korea, Australia, Singapore required; broader APAC desirable).
- 7–10+ years of progressive HR/People experience, including regional or multi-country leadership.
- Strong experience with performance management, coaching, employee relations, and compliance.
- Excellent communication skills with the ability to influence leaders across cultures.
- Strong analytical ability to interpret workforce data and support decision-making.
- Proven capability to manage high-volume, complex environments with sound judgment.
- Fluent in English and at least one regional APAC language (Hindi, Mandarin, Japanese, or Korean preferred).
- Bachelor’s degree in HR, Business, or related field preferred.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APAC employment lawsperformance managementemployee relationscompliancedata analysischange managementcoachingHR best practicesstatutory documentationpayroll data management
Soft skills
communicationinfluencinganalytical abilityjudgmentcoaching and developmentcollaborationleadershipcultural awarenessproblem-solvingcontinuous improvement