S&P Global

Operations Analyst – EMEA Shift

S&P Global

full-time

Posted on:

Location Type: Hybrid

Location: Penang • 🇲🇾 Malaysia

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Job Level

Mid-LevelSenior

About the role

  • Assist in the development and maintenance of EDP’s tools and technology systems that support content creation, editing, and publishing workflows across S&P Global's digital platforms
  • Work together in process optimization and automation initiatives to enhance editorial efficiency, reduce manual tasks, and improve content quality and consistency
  • Collaborate with cross-functional teams to implement transformative solutions that enable editorial teams to reach optimal functionality and productivity levels
  • Explore, evaluate, and integrate Generative AI solutions to enhance content creation, automate routine editorial tasks, and improve workflow efficiency
  • Provide training and enablement support to teams on new tools, technologies, and best practices for content production and design
  • Analyze workflows and identify opportunities for standardization while maintaining innovation in content delivery methods

Requirements

  • Bachelor's degree in Communications, Journalism, English, Information Technology, or related field, or equivalent professional experience
  • 4-6 years of experience in editorial operations, content management, or digital publishing environments
  • Citizen development experience with low-code/no-code platforms to build business applications and automate workflows
  • Strong technical aptitude with experience in content management systems, publishing platforms, and editorial workflow tools
  • Excellent project management skills with ability to manage multiple initiatives simultaneously and meet tight deadlines
  • Strong analytical and problem-solving skills with attention to detail and quality assurance
  • Excellent written and verbal communication skills with ability to train and support diverse teams
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for comprehensive document management and reporting
Benefits
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content management systemspublishing platformseditorial workflow toolslow-code platformsno-code platformsGenerative AI solutionsprocess optimizationautomationproject managementquality assurance
Soft skills
analytical skillsproblem-solving skillsattention to detailwritten communicationverbal communicationtrainingsupportcollaborationorganizational skillstime management