Operations

• Support Commercial and Product teams across the Americas, EMEA, and APAC by providing insights and analysis on client use cases, licensing terms, deal structures, and assisting with negotiations for new and existing CS licensing agreements.
• Draft, review, and negotiate legal contracts to ensure consistency related to deal terms and pricing across clients and industries as well as evaluate and provide recommendations related to non-standard deal terms.
• Provide world-class customer service to the Product and Commercial teams by maintaining a consistently high-level of service quality, proactively anticipating their needs, and engaging in continuous improvement.
• Support the Licensing team across a number of projects, key initiatives and internal processes
• Promote a culture of value-based business practices and compliance by educating stakeholders across the company on best practices for licensing CS products and services.

Senior Licensing Operations Analyst

Client Operations Specialist

Operations Manager

Director of Provider Operations

Senior TechOps Engineer

Channel Operations Specialist