Attorney

• Manage legal systems such as Ironclad CLM, DocuSign eSignature, Appian, Microsoft tools such as SharePoint, PowerPoint, Outlook, Teams, AI tools etc.
• Assisting with the knowledge management repository, including filing and document storage.
• Provide operations support to a global cross-functional user community, respond to incoming service requests in a timely manner.
• Analyse and resolve problems associated with the CLM including agreement generation, workflow routing, and digital signature requests.
• Project management of allocated projects, including IT projects to drive implementation.
• Assist users with Ironclad reporting functionality, develop internal and customer reports.
• Perform agreement governance, inventory, and manage controls.
• Assist in development, documentation, and implementation of standard operating procedures and customer service guidelines.
• Document all actions performed to resolve issues, keep knowledge base of known issues, and develop solutions.
• Manage legal team meeting schedules, agenda and minutes.
• Provide training as needed to SPGE's Legal and Business teams on the CLM and other technology and AI tools.
• Assisting the legal team in designing PowerPoint presentation decks.
• Managing and monitoring legal team general mailboxes and other matters as assigned by the Head of Legal, Strategy & Operations.

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