Operations

• Lead the execution of key team programs and recurring initiatives (e.g., workshops, internal campaigns, special projects), ensuring alignment with strategic goals, adherence to timelines, and clarity of deliverables.
• Build and maintain dashboards, trackers, and performance reports (e.g., retention metrics, delayed renewals, program impact) to deliver actionable insights and support leadership decision-making.
• Serve as a key liaison between Revenue Execution and functions such as Sales Analytics, Tech, Order-to-Cash, and Revenue Operations to support ongoing enhancements, resolve issues, and align priorities.
• Manage communication workflows among Revenue, Enablement, and Operations teams—including program coordination & updates and preparation of executive-facing materials.
• Identify areas for efficiency, automation, or standardization across team workflows, collaborating with internal teams to optimize systems, tools, and reporting.
• Support large-scale initiatives (e.g., Project Lynx, Project Graphite) by coordinating Revenue Execution involvement, contributing data analysis, and helping integrate new workflows into the team’s operating model.
• Work closely with Learning & Development and Revenue Execution managers to support onboarding, system access, knowledge checks, and internal education initiatives.
• Prepare monthly team huddle content, promote engagement through friendly competitions and challenges, and help reinforce key behaviors and priorities across the team.
• Respond to dynamic business needs by supporting leadership with data pulls, performance reviews, and urgent programmatic or operational requests.

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