Product Manager

• Define and evolve the product vision and strategy, ensuring alignment with portfolio strategy, end-to-end workflows, and Ratings’ business goals.
• Manage and develop a team of talented Product Owners, fostering a culture of empowerment, innovation, and accountability.
• Lead large-scale agile delivery (SAFe), manage cross-team coordination, and ensure transparency across stakeholders.
• Champion design thinking and user journey clarity to ensure features address real user needs and drive adoption.
• Own and manage the program backlog: define Features, prioritize using WSJF, and ensure MVPs meet Definition of Ready (DoR).
• Validate feature development against acceptance criteria and non-functional requirements; approve releases and support post-launch adoption.
• Participate in system demos, actively gather feedback, communicate risks transparently, and continuously feed insights into future releases.
• Drive ART readiness for PI Planning by coordinating across stakeholders including Product Owners, technology, and Business Owners to align scope and objectives.
• Ensure visibility and transparency through tools and forums (dashboards, PI tracking, demos) to communicate status, risks, and value delivered.
• Lead trade-off decisions that balance client needs, architectural integrity, and business value.
• Align teams on product goals and roadmap; promote shared accountability across functions and streams.
• Coordinate cross-team dependencies, proactively escalating blockers and risks to ensure a “no-surprises” environment.
• Partner with Product Enablement to support go-to-market and adoption strategies through training, communication, and change management.

Product Manager

Digital Director – Small Business Digital Product Manager

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Product Owner

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