Ryz Labs

Product Manager

• Support the definition, documentation, and improvement of internal processes and systems to improve task management and patient communications
• Partner with internal stakeholders (e.g., patient support, operations, clinical teams) to identify needs and translate them into clear, actionable product requirements
• Help drive execution of product and operational initiatives from concept through delivery, ensuring alignment with patient experience goals
• Provide general assistance and project-based support for the development and maintenance of mental health product offerings
• Analyze how back-end workflows and process changes directly impact and improve the end-to-end patient journey
• Build both high-level roadmaps and detailed delivery plans that keep stakeholders informed of project progress
• Partner with cross functional teams to develop, test, and deliver high quality products and features that meet the needs of both internal users and our end users

Frontend Engineer

• Develop and maintain Angular-based front-end applications with clean, reusable, and maintainable code.
• Build intuitive user interfaces for identity and security workflows, including authentication, authorization, onboarding, and verification experiences.
• Integrate front-end applications with AI-powered services and intelligent APIs that enable features such as personalization, fraud detection insights, and smart user interactions.
• Collaborate with backend, platform, and AI teams to deliver end-to-end intelligent product experiences.
• Ensure front-end applications follow security, privacy, and identity best practices, especially when handling sensitive user data.
• Write and maintain unit and integration tests to guarantee code quality and reliability.
• Optimize applications for performance, scalability, and responsiveness.
• Participate in designing AI-enhanced user journeys, ensuring that complex systems remain intuitive and user-friendly.
• Review code and provide constructive technical feedback to team members.
• Mentor and support less experienced engineers while promoting strong engineering practices.
• Contribute to front-end architecture decisions and development standards.
• Debug and resolve production issues in collaboration with cross-functional teams.
• Participate actively in Agile ceremonies, including stand-ups and sprint planning.
• Document technical solutions and contribute to knowledge sharing.
• Stay up to date with the Angular ecosystem, AI-enabled product patterns, and modern front-end technologies.

Senior Fullstack Engineer – React/JS

Business Development Rep

• Identify and pursue new workforce solutions opportunities with mid-market and growing companies
• Generate pipeline through outbound outreach, networking, referrals, and partnerships
• Develop relationships with HR leaders, talent acquisition teams, and business executives
• Manage full sales cycles from initial outreach through proposal and contract close
• Partner with internal teams to develop workforce solutions proposals
• Present Ryz Labs’ capabilities and value proposition to prospective clients
• Help design tailored recruiting solutions including embedded recruiting, RPO support, and recruiting operations services
• Work with recruiting leadership to define scope and pricing for client engagements
• Contribute to market awareness of Ryz Labs’ workforce solutions offering
• Provide insights on client needs, market demand, and competitive positioning

Senior Manager – Workforce Solutions Business Development

• Identify and pursue new workforce solutions opportunities with enterprise organizations
• Build relationships with CHROs, Heads of Talent Acquisition, HR Operations leaders, and business executives
• Lead complex sales cycles from prospecting through contract negotiation and close
• Work with internal recruiting and operations teams to design customized workforce solutions
• Structure programs including Recruitment Process Outsourcing (RPO), embedded recruiting, and talent operations support
• Define engagement models, pricing structures, and delivery frameworks
• Develop long-term relationships with enterprise clients
• Identify expansion opportunities within existing accounts
• Serve as a strategic advisor on workforce and recruiting infrastructure
• Close large workforce solutions engagements and contribute to the growth of the practice
• Help establish anchor clients and long-term partnerships

Director – Workforce Solutions Business Development

Video Editor

• Edit and assemble raw footage into polished videos.
• Enhance videos with music, sound effects, graphics, and visual effects.
• Maintain consistency in style, branding, and messaging across all video content.
• Review and provide feedback on scripts, storyboards, and shot lists.
• Use advanced video editing software and tools to achieve desired effects.
• Stay updated with the latest trends in video editing, motion graphics, visual effects, and AI-driven creative technologies.
• Manage and organize video assets efficiently.

Senior Frontend Engineer - Angular

Data Entry

• Enter asset titles and other data into internal systems with high accuracy.
• Perform data quality checks to ensure entries meet predefined standards.
• Identify and flag records requiring additional review or correction (e.g., image issues, missing data).
• Collaborate with team members to meet daily processing targets and deadlines.
• Input and verify serial numbers and other asset identifiers as needed.

Customer Support

• Own the end-to-end product lifecycle for all Customer Care platforms.
• Define and execute the roadmap for customer support tools and integrations.
• Identify optimization opportunities to improve customer experience, response times, and operational efficiency.
• Align product initiatives with overall ecommerce and business goals.
• Manage and optimize CRM and contact center platforms, including Salesforce, NICE inContact, RingCentral, and HubSpot.
• Oversee integration and performance across all systems.
• Ensure accurate data flow, reporting consistency, and system scalability.
• Lead shipping tools integrations to support post-purchase and delivery experiences.
• Improve automation, chat flows, and ticket routing logic.
• Configure routing priorities and escalation workflows.
• Design and maintain complex workflow automations across platforms.
• Partner with engineering to implement API-based integrations between systems.

Product Manager – Customer Care

Security Engineer

• Design and implement AI/ML models to detect, prevent, and respond to security threats (e.g., fraud, abuse, anomalies, malware, insider risk).
• Build and maintain pipelines for data ingestion, feature engineering, model training, evaluation, and deployment.
• Apply techniques such as anomaly detection, graph analysis, NLP, and behavioral modeling to security use cases.
• Integrate AI security solutions into production systems with high reliability and low latency.
• Partner with Security, DevOps, and Platform teams to embed AI-driven protections into existing tools and workflows.
• Monitor model performance, address drift, and continuously improve detection accuracy and resilience.
• Research emerging threats and adversarial techniques, including adversarial ML, and proactively adapt defenses.
• Contribute to incident response by providing AI-based insights and automation.