Ryu Games

Sales Representative

Ryu Games

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ERP

About the role

  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Liaise with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Requirements

  • Proven work experience as a Sales support specialist or Sales support associate
  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • BS degree in Marketing or associates degree in relevant field a plus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales supportsales trackingperformance indicatorsdata analysissales process improvementERP systemsCRM systemsMS Office SuiteMS Excelcustomer service practices
Soft Skills
communication skillsanalytical skillsmultitasking skillsteamwork skillsmotivational skills
Certifications
BS degree in Marketingassociates degree in relevant field