Client Success Manager

RYNO Strategic Solutions, LLC

Client Success Manager growing home-service businesses through customized digital marketing strategies. Managing client relationships, campaign performance, revenue expansion, and retention.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing customized marketing strategies that drive client success and revenue growth. Proficient in data analysis and client relationship management, with a strong focus on communication and collaboration across teams.

Highest-signal resume keywords

Account Management ExperienceClient-Facing RolesPaid Media StrategiesGoogle Ads ProficiencyAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Marketing StrategyRevenue GrowthCampaign Performance ReportingData AnalysisSEO Strategies

Soft Skills

Stellar CommunicationInterpersonal SkillsProblem-SolvingMentoring

Tools & Technologies

Microsoft AdsGoogle AdsGoogle Local Service AdsGoogle Analytics 4Microsoft Office

Certifications & Qualifications

Fundamentals of Digital MarketingGoogle Ads SearchGoogle Ads DisplayGoogle Analytics (GA4)

Industry Keywords

Client Relationship ManagementProject ManagementFast-Paced EnvironmentDigital Marketing AgencyClient Retention

About the role

Key responsibilities & impact

Develop and oversee customized marketing strategies aligned with and exceeding client goals
Define and drive the marketing strategy for each client
Communicate with clients weekly via phone, email, and Zoom
Address client requests and manage projects through the internal project management system
Analyze data from Microsoft Ads, Google Ads, Google Local Service Ads, GA4, and other industry platforms
Create campaign performance reports with actionable insights and proactive recommendations
Foster strategic partner relationships for clients to ensure satisfaction and retention
Expand client relationships by growing services and revenue within accounts
Generate client referrals resulting in new RYNO clients
Collaborate cross-functionally with analysts, strategists, and other team members
Monitor industry trends and integrate current marketing strategies and tactics
Mentor Client Success Coordinators
Build strong relationships with clients and the RYNO team
Perform additional duties assigned by management

Requirements

What you’ll need

3+ years of account management experience in a fast-growing digital marketing agency
Strong background in client-facing roles
Experience driving revenue growth through new client acquisition and upselling solutions
Stellar communication, presentation, and interpersonal skills
Hands-on experience with Paid Media and/or SEO strategies
Strong analytical skills and proficiency with Microsoft Ads, Google Ads, Google Local Service Ads, and Google Analytics 4
Expert proficiency with Microsoft Office applications: Word, PowerPoint, Excel, Outlook, and Teams
Proven agency experience managing multiple client accounts in a fast-paced workflow
Strong work ethic and commitment to delivering results
Ability to solve complex problems and proactively resolve conflicts
Ability to thrive in a fast-paced environment with tight deadlines
Certifications in Fundamentals of Digital Marketing, Google Ads Search, Google Ads Display, and Google Analytics (GA4) preferred but not required

Benefits

Comp & perks

Remote-first culture with flexible work options
Performance based bonuses to reward excellence
Medical, Dental, Vision, and Life Insurance
401(k) matching
6 weeks of paid parental leave
$2,000 annual tuition reimbursement
Wellness stipend
Monthly data stipend
Paid vacation and sick time off
11 paid holidays
Paid days for You
Paid birthday holiday
Comprehensive Employee Assistance Program
Leadership and career advancement opportunities
Anniversary rewards
Inclusion, Diversity, Equity & Access (IDEA) Committee
Awesome team merch!