Client Onboarding Manager, Paid Media

RYNO Strategic Solutions, LLC

Client Onboarding Manager for paid media overseeing client onboarding process at RYNO Strategic Solutions. Managing client communications, project tracking, and ensuring a seamless onboarding experience.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client onboarding processes and project management within a digital marketing context, ensuring effective communication and organization throughout the onboarding experience. Proficient in managing multiple projects and client relationships while utilizing relevant tools and platforms.

Highest-signal resume keywords

Project ManagementClient OnboardingGoogle AdsWrikeCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementClient OnboardingPaid Media PlatformsGoogle AdsLocal Services AdsMeta AdsGoogle Ads ManagerMeta Business ManagerCRM PlatformsImplementation Management

Soft Skills

Organizational SkillsTime ManagementVerbal CommunicationWritten CommunicationClient Relationship Management

Tools & Technologies

WrikeSalesforceClient Onboarding Portal

Certifications & Qualifications

PMP Certification

Industry Keywords

Digital Marketing AgencyClient SuccessProject TransitionsQuality ControlFast-Paced Environment

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the primary client contact throughout the paid media onboarding process, ensuring a positive, organized, and responsive onboarding experience.
Lead internal sales-to-operations handoff meetings, documenting key project details and communicating all required information to the operations team.
Facilitate client kickoff meetings and coordinate the collection of all required credentials, assets, approvals, and onboarding information needed to complete the Paid Onboarding Analysis.
Manage onboarding projects in Wrike, tracking timelines, deliverables, and client communications through the pre-build phase before transitioning projects to the operations team for execution.
Verify that all required information, assets, and approvals have been received before authorizing the operations team to begin account builds, serving as the quality control gatekeeper for project readiness.
Remain the primary client point of contact throughout onboarding, coordinating outstanding deliverables, approvals, status updates, and launch communications.
Maintain and continuously improve the client onboarding portal and questionnaire in partnership with the Operations Lead to ensure efficient and accurate information gathering.
Recognize when client questions or discussions require technical paid media expertise and coordinate timely involvement from the operations team, ensuring clients receive the appropriate level of support while maintaining ownership of the overall onboarding process.
Additional job duties as assigned by management

Requirements

What you’ll need

2+ years of experience in project management, account management, client success, or a similar client-facing coordination role, preferably within a digital marketing agency.
Working knowledge of paid media platforms, including Google Ads, Local Services Ads, and Meta Ads
Experience using project management software (i.e., Wrike) and CRM platforms (i.e., Salesforce)
Excellent written and verbal communication skills, including the ability to confidently lead client meetings, confidently explaining onboarding requirements and process, and manage client relationships
Strong organizational and time management skills with the ability to prioritize and coordinate multiple projects simultaneously in a fast-paced environment
Experience managing client onboarding, implementation, or project transitions in an agency environment (Preferred)
Familiarity with Google Ads Manager and Meta Business Manager, particularly user access, permissions, and administrative functions (Preferred)
PMP certification or similar project management credential is a plus (Preferred)

Benefits

Comp & perks

Remote-first culture with flexible work options
Performance based bonuses to reward excellence
Medical, Dental, Vision, and Life Insurance
401(k) matching to help you plan for your future
6 weeks of paid parental leave for new parents
$2,000 annual tuition reimbursement for continued education
Wellness stipend to support your health and fitness
Monthly data stipend to support your remote work environment
Paid vacation and sick time off for work-life balance
11 paid holidays to enjoy throughout the year
Paid days for a Cause to give back to your community
Paid birthday holiday to celebrate your special day
Comprehensive Employee Assistance Program for personal support
Leadership and career advancement opportunities
Anniversary rewards to celebrate milestones
Inclusion, Diversity, Equity & Access (IDEA) Committee
Awesome team merch!