Customer Logistics Manager – Dedicated Transportation

Ryder System, Inc.

Customer Logistics Manager overseeing Ryder’s dedicated transportation operations in Hartford. Managing staffing, scheduling, safety, compliance, and customer account performance.

Posted 8/14/2026full-timeHartford • Connecticut • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and operational management skills, with a focus on customer service satisfaction, compliance with regulations, and effective team performance. Possesses advanced knowledge in logistics and supply chain management, along with proficiency in MS Office applications.

Highest-signal resume keywords

Operations ManagementCustomer Service ManagementSupply Chain ManagementLeadership ExperienceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics Industry KnowledgeSupply Chain Management ComponentsManufacturing KnowledgeAnalytical SkillsPlanning and SchedulingHealth and Safety ManagementTechnical SkillsTime ManagementDetail-OrientedMultitasking

Soft Skills

Strong Communication SkillsRelationship BuildingTeam CollaborationFlexibilitySelf-Driven Performance

Tools & Technologies

MS Office: WordMS Office: ExcelMS Office: PowerPointMS Office: Access

Industry Keywords

Customer Network DisruptionFederal RegulationsState RegulationsLocal RegulationsWarehouse Management

About the role

Key responsibilities & impact

Oversee day-to-day operations within an assigned function
Manage all aspects of Operations and Account Management
Lead direct reports and attain daily operational goals within the assigned functional area
Manage customer service satisfaction and expectation management
Manage staffing performance and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Manage health and safety
Ensure compliance with state, local, and federal regulations
Provide off-shift support during critical customer network disruptions or crises
Perform other duties as assigned

Requirements

What you’ll need

Flexible availability and willingness to work various shifts in 24/7 customer operations
Ability to work within international functional teams
High-level analytical ability for unusual and difficult problems
Demonstrated technical and professional skills in a job-related area
Ability to provide off-shift support during critical customer network disruption or crisis
Strong oral and written communication skills
Ability to create and maintain professional relationships across the organization
Ability to work independently and as part of a team
Flexibility and self-driven performance in a fast-paced environment
Ability to multitask; highly organized with excellent time management
Detail-oriented with excellent follow-up practices
Advanced proficiency in MS Office: Word, Excel, PowerPoint, and Access
Advanced logistics industry knowledge
Advanced knowledge of customer/company local and federal regulations
Intermediate knowledge of supply chain management components
Strong knowledge of manufacturing and production
High school diploma/GED required
Bachelor’s degree in Business, Logistics, or Supply Chain preferred
Two or more years of relevant experience in supply chain, logistics, warehouse, or an industry-related field required
One or more years of direct supervisory/leadership experience required

Benefits

Comp & perks

Comprehensive benefit package
401(K) Savings Plan with a company match
Discounted stock purchase options
Performance-based annual cost of living increases
Comprehensive training
Professional development opportunities
Regional and local Ryder resources to guide and support employees
Additional day of Paid Time Off for Military Veterans
Medical insurance
Prescription insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan