Operations Management Trainee

Ryder System, Inc.

Operations Management Trainee working within a dynamic team at Ryder to develop skills in transportation and logistics. Engaging in an 18-month structured program with a focus on operational excellence and customer satisfaction.

Posted 5/13/2026full-timeWoolwich Township • New Jersey • 🇺🇸 United StatesEntry Level💰 $58,000 - $63,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
Coordinate with the rental department to ensure maximum utilization without compromising lease customers
Partner with Sales staff on customer calls for new business and increased customer satisfaction
Manage running costs and maintenance overheads
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

Requirements

What you’ll need

Bachelor's degree required
One (1) year or more customer service with issues resolution experience preferred
Hands-on Mechanical Knowledge
Strong verbal and written communication skills
Capable of multi-tasking, highly organized, with excellent time management skills
Strong mechanical skills
Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required
Basic understanding of Business Finance, controls and metrics beginner required

Benefits

Comp & perks

Comprehensive health and welfare benefits
Medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mechanical knowledgeissue resolutionPM schedulingvehicle status updatestechnician work planningbusiness financecontrolsmetrics

Soft Skills

customer relationship managementcustomer satisfactionverbal communicationwritten communicationmulti-taskingorganizational skillstime management

Certifications

Bachelor's degree