Call Center Representative
Ryder System, Inc.
full-time
Posted on:
Location Type: Office
Location: Alpharetta • Florida • North Carolina • United States
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Salary
💰 $18 per hour
About the role
- receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers
- help schedule service for truck and trailer breakdowns
- assist with service related questions
- deliver outstanding customer service to ensure customers receive the best customer service experience
- work all shifts and weekends
Requirements
- H.S. diploma/GED required
- Three (3) years or more in Customer Service with issues resolution required
Benefits
- comprehensive health and welfare benefits
- medical
- prescription
- dental
- vision
- life insurance
- disability insurance options
- paid time off for vacation
- paid time off for illness
- paid time off for bereavement
- paid time off for family and parental leave
- a tax-advantaged 401(k) retirement savings plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceissue resolutioncommunicationproblem solvinginterpersonal skills
Certifications
H.S. diplomaGED