Manager, Technical Services & Operations
Ryder System, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Coral Gables • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $140,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudITSM
About the role
- Provides leadership and expertise associated with the definition, selection, implementation, and ongoing support for technologies leveraged by Ryder
- Drives Operational Excellence through their team and across IT
- Develops and executes strategy to improve the design, implementation, support, and reporting of processes and technologies
- Ensures successful delivery of 24x7x365 IT services
- Leads technical operations for on-premises infrastructure
- Oversees hybrid cloud integration and migration initiatives
- Manages lifecycle of infrastructure assets
- Implements disaster recovery and business continuity strategies
- Drives performance optimization and capacity planning for compute, storage, and network resources
- Collaborates with architects, SMEs, and PMs to support business projects requiring Infrastructure & Operations services
Requirements
- Bachelor's degree required
- Minimum of 5 years experience in Information Technology required
- Minimum of 3 years experience in providing IT Operations support required
- Experience of IT Operations technologies and processes including endpoint, network, server, SAN, monitoring, backup, patching, DR, ITSM
- Background in IT Security, specifically IT Risk, Vulnerability Management, and system best practices
- Proven experience in a technical support group and working with technical Project Management
- Understanding and experience with the delivery of IT Operations services
Benefits
- comprehensive health and welfare benefits to include medical, prescription, dental, vision, life insurance and disability insurance options
- paid time off for vacation, illness, bereavement, family and parental leave
- tax-advantaged 401(k) retirement savings plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT Operationsdisaster recoverybusiness continuityperformance optimizationcapacity planninghybrid cloud integrationinfrastructure managementendpoint managementnetwork managementserver management
Soft skills
leadershipcollaborationstrategic planningproblem-solvingcommunication