Manager

• The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts.
• This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.
• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback, disciplinary actions.
• Warning Documentation (performance/disciplinary reviews).
• Performance Improvement Plans for CLS.
• Identify situations that needs to be elevated to the director.
• Developing direct and indirect reports.
• Relevant HR Skills Training information.
• Providing on-going employee feedback.
• Conducting quality and effective selection of qualified personnel.
• Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
• Creating location processes and maintaining SCLM.
• Cross-training of CLS and CLC.
• Customer satisfaction/problem resolution.
• Review of KPI tracking and improvement.
• Ensure that all staff is trained in Transportation/Distribution Management.
• Improve employee retention.
• Reduce number of accidents against previous year.
• Ensure that unnecessary overtime is reviewed and reduced.
• Collision/Team Safety Reporting follow up with LM.
• Supervisor First Report of Injury reporting follow up with LM.
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS.
• Conduct on-going self-audits of location processes and individual accountabilities.
• SOX invoice reconciliation to FFM designee (if highest level at account).
• SOX revenue recognition preparation FFM designee (if highest level at account).
• Invoice to customer.

General Manager – Terminal, Cross Dock

Manager, Clinical Data Review – Medical Devices