Director

• responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations
• ensuring LEAN and Continuous Improvement deployment for assigned accounts
• expanding business with current customers to support business changes and introduce new services
• participates in business development activities with new customers
• manage $10M to $30M in operating revenue for multiple logistics/warehouse operations
• lead, guide, train and direct location managers at assigned accounts
• build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation
• represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR)
• forecast, plan, manage and ensure assigned accounts meet defined financial targets
• develop and implement mitigation plans as necessary
• manage operations to meet or exceed internal and external Key Performance Indicators(KPIs)
• lead account(s) during peak seasons, special projects, and implementations
• identify expansion opportunities with current customer(s)
• monitor and hold operations accountable for maintaining a safety culture

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