Understand and document the business objectives of each project, identifying the system requirements to meet those needs
Analyze current business systems and processes to identify opportunities for improvement, automation, or optimization
Elicit, analyze, and validate business requirements from stakeholders, including internal teams and external users
Skilled at converting business requirements into solution designs and well‑defined configuration user stories
Collaborate with product owners, project managers, and sponsors to define project scope, vision, and deliverables
Conduct data analysis to support decision-making and continuous process improvement
Develop and execute test plans to ensure vendor software configurations meet business and functional requirements
Provide end-user training and support; create user manuals and documentation as needed
Document detailed business requirements, define scope and objectives, and align system functionality with strategic goals

Requirements

Minimum of 6 months of experience in Business Systems Analysis, IT Infrastructure, or a related field (preferred)
Experience working in the non-admitted wholesale insurance space, with familiarity in software solutions that support this domain
Hands-on experience with configurable vendor policy administration systems; experience with C1 or Insurity products is strongly preferred
Bachelor’s degree in Information Technology, Computer Science, or a related discipline (preferred)
Equivalent professional experience will also be considered
Strong understanding of Data Analytics and IT Infrastructure
Familiarity with Software Development Lifecycle (SDLC)
Experience working with vendor-configurable platforms or third-party software solutions

Benefits

paid time off for company holidays, vacation, sick and personal days
paid parental leave
mental health services and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business Systems AnalysisData AnalysisTest PlansConfiguration User StoriesSoftware Development Lifecycle (SDLC)Vendor Software ConfigurationsProcess ImprovementAutomationOptimizationRequirements Elicitation

Soft Skills

CollaborationCommunicationStakeholder EngagementDocumentationTrainingAnalytical ThinkingProblem SolvingProject ManagementDetail OrientationUser Support