Quality Assurance Associate
Ryan Specialty
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $68,200 - $80,000 per year
About the role
- Perform monthly quality assessments of office account files and deliver findings to support process and underwriting alignment.
- Review policy and servicing files to verify rating accuracy, appropriate coverage and forms usage, and adherence to underwriting standards.
- Analyze root causes for quality concerns and coordinate corrective actions.
- Monitor quality results over time to identify trends, emerging risk areas, and systemic breakdowns; collaborate with stakeholders to design and implement scalable remediation strategies that strengthen underwriting consistency, operational accuracy, and regulatory compliance.
- Maintain accurate audit records and quality documentation.
- Prepare and present quality results and recommendations reports
- Stay current with regulatory and underwriting compliance requirements.
- Utilize QA tools to enhance assessment efficiency.
Requirements
- 2+ years of experience in P&C underwriting such as risk evaluation, rating, and form selection.
- Experience in insurance QA, underwriting support, or insurance operations is a plus.
- Bachelor’s degree required; Business Administration, Quality Management, or Business Operations preferred.
- Proficiency in Microsoft Excel a plus, including use of formulas, filters, and data validation.
Benefits
- Paid time off for company holidays
- Vacation
- Sick and personal days
- Paid parental leave
- Mental health services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assessmentrisk evaluationrating accuracycoverage verificationunderwriting standardsroot cause analysiscorrective actionsregulatory compliancedata validationMicrosoft Excel
Soft Skills
collaborationpresentation skillsanalytical skillsattention to detailproblem-solving