Ryan Specialty

Chief Operating Officer

Ryan Specialty

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $240,000 - $300,000 per year

Job Level

Lead

About the role

  • Responsible for developing the vision, strategy, and capabilities needed to enable and support revenue growth.
  • Drive operational excellence and mitigate risks across the enterprise.
  • Support RT leadership in developing the strategy and a business plan.
  • Establish investment priorities considering financial and people constraints.
  • Provide options and recommendations to Ryan Specialty and RT leaders.
  • Create and maintain the commercialization of the Ryan Exchange.
  • Help leadership evaluate the appropriate carriers, agents, and government bodies to onboard.
  • Develop execution roadmaps focused on driving growth and annual productivity improvements.
  • Establish and maintain the AI and automation roadmap supporting internal and digital external automation.
  • Collaborate with other Ryan Specialty business units on the AI journey.
  • Establish regular business and operations reviews to monitor progress and address escalated issues.
  • Establish target business and operational objectives and model for the Ryan Exchange.
  • Design and lead all carrier interactions and onboarding to the Ryan Exchange.
  • Develop and manage the onboarding process for carriers/markets.
  • Liaise with Corporate functions to keep the Ryan Exchange fully functional.
  • Ensure adequate BCDR plans are implemented for continuity of operations.
  • Drive ongoing improvement planning and execution.
  • Create, oversee and manage the Ryan Exchange cost center P&L.

Requirements

  • Bachelor’s degree with a minimum of 10 years of experience in a senior leadership role within insurance or insurance brokerage.
  • Experience with and successful implementation of business transformation programs.
  • Able to attract and retain talent as well as motivate in a collaborative but maturing operations environment.
  • Demonstrated ability to effectively communicate interpersonally with individuals, groups, and C-suite as well as strong client and stakeholder management skills.
  • Proven experience in establishing new business units from scratch where no prior framework or concept exists.
  • Experience in the insurance wholesale space, specifically understanding the commercial landscape and carrier needs.
  • Decisive and persuasive with a bias for action.
  • Proven initiative-taker, critical thinker, and strong communicator.
  • Creative thinker who is always looking at macro changes in the industry and economy.
  • Strong negotiation skills.
  • Strong written and oral communication skills.
  • Background in managing operations and ability to lead effective change management.
  • Collaborative and ability to manage opposing perspectives.
  • Proficiency in Microsoft Excel.
  • Strong conceptual skills.
  • Ability to "stand up and be counted" with strength to push back.
  • Able to lead and manage a highly talented team.
Benefits
  • paid time off for company holidays
  • vacation
  • sick and personal days
  • paid parental leave
  • mental health services
  • comprehensive benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business transformationoperational excellenceAI and automationonboarding process managementP&L managementrisk mitigationcommercialization strategyexecution roadmapsBCDR planningnegotiation
Soft skills
leadershipcommunicationcollaborationcritical thinkingdecisivenesspersuasivenesstalent attraction and retentionstakeholder managementcreative thinkingchange management