Claims Advocacy Manager
Ryan Specialty
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $148,000 - $185,000 per year
Job Level
SeniorLead
About the role
- Develops and implements advanced strategies for generating claims insights and advocacy, leveraging industry expertise and insights to optimize claim resolution outcomes
- Serves as a subject matter expert on complex claims issues, providing guidance and support to the team and assisting with the resolution of challenging cases
- Represents the company in negotiations with insurance carriers, clients, and other stakeholders, ensuring the protection of the organization’s interests and achievement of favorable outcomes
- Monitors industry trends, regulatory developments, and emerging risks to proactively identify opportunities for improvement and adapt claims advocacy strategies accordingly
- Conducts regular reviews, audits, and performance evaluations to assess the effectiveness of claims advocacy processes and identify areas for enhancement
- Drives initiatives to enhance operational efficiency, streamlines claims handling processes, and optimizes resource allocation within the claim’s advocacy team
- Collaborates with underwriters, legal counsel, and senior management, to develop innovative solutions for claims management and risk mitigation
- Supports the team of Claims Advocacy Specialists, providing guidance, coaching, and mentorship to enhance their performance and professional development
- Fosters strong relationships with key clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company's interests
- Collaborates with management to develop and implement strategic initiatives aimed at achieving organizational goals and maintaining a competitive edge in the specialty insurance market
Requirements
- 8+ years of experience in Financial Lines and Management Professional Liability Insurance Claims (D&O, E&O, Crime, Fiduciary, Cyber, PL)
- Bachelor’s degree required, Master’s degree preferred; Finance, Legal, Business Administration preferred
- State specific Adjusting/Appraising/Examining/ Investigating Licenses is preferred
- Associate in Claims (AIC), or Certified Claims Professional (CCP) is plus
Benefits
- Paid time off for company holidays
- Vacation
- Sick and personal days
- Paid parental leave
- Mental health services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementclaims resolutionnegotiationauditingperformance evaluationoperational efficiencyresource allocationrisk mitigationstrategic initiativesfinancial analysis
Soft skills
leadershipcoachingmentorshiprelationship buildingcommunicationcollaborationproblem-solvingadvocacyadaptabilityinsight generation
Certifications
Associate in Claims (AIC)Certified Claims Professional (CCP)Adjusting LicenseAppraising LicenseExamining LicenseInvestigating License