Ryan Specialty

Claims Advocacy Manager

Ryan Specialty

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $116,000 - $145,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develops and implements advanced strategies for generating claims insights and advocacy, leveraging industry expertise and insights to optimize claim resolution outcomes.
  • Serves as a subject matter expert on complex claims issues, providing guidance and support to the team and assisting with the resolution of challenging cases.
  • Represents the company in negotiations with insurance carriers, clients, and other stakeholders, ensuring the protection of the organization’s interests and achievement of favorable outcomes.
  • Monitors industry trends, regulatory developments, and emerging risks to proactively identify opportunities for improvement and adapt claims advocacy strategies accordingly.
  • Conducts regular reviews, audits, and performance evaluations to assess the effectiveness of claims advocacy processes and identify areas for enhancement.
  • Drives initiatives to enhance operational efficiency, streamlines claims handling processes, and optimizes resource allocation within the claim’s advocacy team.
  • Collaborates with underwriters, legal counsel, and senior management, to develop innovative solutions for claims management and risk mitigation.
  • Supports the team of Claims Advocacy Specialists, providing guidance, coaching, and mentorship to enhance their performance and professional development.
  • Fosters strong relationships with key clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company's interests.
  • Collaborates with management to develop and implement strategic initiatives aimed at achieving organizational goals and maintaining a competitive edge in the specialty insurance market.

Requirements

  • Minimum of 3 years of experience in the Insurance Claims processing or claims management.
  • Bachelor’s degree required, Master’s degree preferred; Finance, Legal, Business Administration preferred. Any other related discipline or commensurate work experience considered.
  • State specific Adjusting/Appraising/Examining/ Investigating Licenses is preferred.
  • Associate in Claims (AIC), or Certified Claims Professional (CCP) is plus.
Benefits
  • Paid time off for company holidays
  • Vacation
  • Sick and personal days
  • Paid parental leave
  • Mental health services and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims managementclaims processingnegotiationclaims advocacyoperational efficiencyperformance evaluationrisk mitigationresource allocationauditingstrategic initiatives
Soft skills
leadershipmentorshipcollaborationcommunicationrelationship buildingguidancecoachingproblem-solvingadaptabilityinsight generation
Certifications
Associate in Claims (AIC)Certified Claims Professional (CCP)Adjusting LicenseAppraising LicenseExamining LicenseInvestigating License